Managed Services
Brown’s IT Solutions: Managed Services – Unburdening Your IT Department to Empower Education
Reduced IT Costs
Free your IT team from routine maintenance tasks, allowing them to focus on higher-level projects. Our predictable monthly fees provide cost transparency and budget certainty.
Enhanced Security
Our team of security experts proactively monitors your systems for threats, implements robust security protocols, and provides ongoing security patching to safeguard your educational data.
Improved System Performance
We proactively monitor your IT infrastructure, identify potential performance issues, and implement preventative measures to ensure smooth operations and minimal downtime.
Expert Help Desk Support
Our dedicated help desk provides prompt and professional technical support to your educators, staff, and students for any IT-related issues they encounter.
Access to Expertise
Benefit from the knowledge and experience of our team of certified IT professionals, gaining access to expertise that may not be readily available within your internal IT staff.
Scalability and Flexibility
Our managed services can be scaled to meet your institution’s specific needs and budget. We offer a variety of service packages to choose from, allowing you to tailor the level of support you require.
In today’s technology-driven educational landscape, IT departments are often stretched thin, struggling to manage complex infrastructure, maintain security, and support the ever-growing needs of educators, staff, and students. Brown IT Solutions offers a comprehensive suite of Managed Services designed to alleviate this burden, allowing your IT team to focus on strategic initiatives that directly support your educational mission.
Operation hours
M-F: 8am – 6:00pm, Support 24/7
address
7969 Hawks Nest Trail, Lithia Srings, GA 30122
Phone
Our Managed Service Offerings
Network Management:
We proactively monitor your network infrastructure, perform regular maintenance, and troubleshoot any network issues to ensure optimal performance and uptime.
Desktop and Server Management:
Our team manages your desktops, servers, and applications, including patching, updates, and user management.
Data Security and Backup:
We implement robust security measures and configure automated data backups to safeguard your educational data and minimize downtime in the event of disruptions.
Help Desk Support:
Our dedicated help desk provides technical support to your users, resolving issues promptly and efficiently.
Cloud Management:
If you leverage cloud-based solutions, we can manage your cloud infrastructure, optimize resource allocation, and ensure ongoing security and compliance.
End-User Training:
We offer optional end-user training programs to empower educators, staff, and students to leverage technology effectively and identify potential security risks.
The Brown’s IT Solutions Advantage:
Dedicated Account Manager:
You’ll have a dedicated account manager who understands your institution’s unique needs and serves as your single point of contact.
Service Level Agreements (SLAs):
We offer clear SLAs that define our service commitments and ensure you receive the level of support you expect.
Regular Reporting:
We provide regular reports on system performance, security incidents, and service level metrics, keeping you informed of your IT environment’s health.
Compliance Expertise:
Our team stays up-to-date on relevant industry regulations and can assist you in ensuring your IT infrastructure adheres to compliance standards.
Empowering Education by Taking Care of IT
Technology plays a vital role in education, but managing IT infrastructure shouldn’t take away from your core mission. Brown’s IT Solutions’ Managed Services empower you to focus on what matters most – fostering student success. Contact us today to discuss your specific needs and explore how our managed services can free your IT team, enhance security, and optimize your institution’s technology environment.
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school hours
M-F: 8am – 6:00pm, Support 24/7
Address
7969 Hawks Nest Trail, Lithia Srings, GA 30122